Common Inquiries from Merchants and the Sales Team

That's one of our most commonly asked questions. The answer is no. There is no long term contract.

A credit card is a card that lets a consumer access funds in a credit line set aside for that user. When the purchase is made, and settlement occurs, funds are drawn from the credit line and deposited to the merchant's account.

On the other hand, a debit card is a payment card whose funds are withdrawn directly from the cardholder's checking account. With an on-line debit card, the customer must enter a PIN to authorize payment at the time of sale (and the funds are settled through a debit network).

In the case of off-line debit cards (generally with Visa or MasterCard logos) the customer signs a receipt, as would be the case in a credit card transaction. In this case, the funds are transferred after batch settlement.

Yes. We know that merchants rely on our reporting services to account for the transactions they process, both for credit card and for all other electronic transactions we support. Reporting on transactions is available in a variety of forms, and each has their own strengths:

A Monthly Statement summarizes all activity for the merchant. These are mailed automatically at the beginning of each month.

On-line transaction reporting is available for all services, providing up to the minute, detailed information merchants can use to confirm payments, identify processing problems, and other issues.

No. If you were playing cards, would you show your hand to the dealer before he delt his own cards? We do not need to see a merchant statement to quote an honest price.

More likely than not it is because they have a vested interest in the deal where they will receive a commission. This is why by working directly with Batch Out we do not need to bonus for the referral, thus allowing us to discount any proposal coming from a trade association or POS provider.